Business Growth

A recent experience with BT reminded me of why small businesses have the edge over the bigger businesses in terms of customer service. It also reminded me of the need for communicating clearly, and how frustrating it is when somebody doesn't spell out for me what...

I was meeting a new client recently, and part of what we discussed was around creating their business identity. Now don't be put off - I'm quite vocal in that I think lots of rubbish is spoken by many a person when it comes to 'business...

We recently decided to decorate our youngest daughter's bedroom and get her some new furniture, now that she's officially a 'big' girl of 4!. You know I love to outsource when I can, so we did have a decorator come in for a couple of day...