I want to talk to you about a syndrome I've recently seen in a few businesses - some of them suffered the consequences of it, and others were able to escape it, before it had any long lasting impact. What is this syndrome and is it...
Very often I find common themes developing amongst my clients - and I always like to share them with you as I know if they're experiencing something, you may well be too :) So last week was the turn of OVERWHELM. Pretty much every business owner I...
Definition of cop-out - "Avoid doing something that one ought to do" Running your own business you will have quickly discovered that you need to do some marketing in order to get people who want to pay you for your services or products. In other words,...
This blog post is inspired by a comment one of clients made the other week, when we were discussing how to keep things simple in her business. (Thanks Nicole :-)) It can be very easy to complicate things, and very often harder to simplify something, including...
Are you feeling a bit time deprived right now? Not enough hours in the day to get everything done? Let me remind you of one of the easiest ways to get some extra hours: if you don't have enough time, you can always buy somebody else's. Here...
At the end of each year, I like to take time to reflect back over the previous year and identify what lessons I've learnt. What's worked, what hasn't, what do I want to do more of and what do I want to stop doing. If you...
A recent experience with BT reminded me of why small businesses have the edge over the bigger businesses in terms of customer service. It also reminded me of the need for communicating clearly, and how frustrating it is when somebody doesn't spell out for me what...
I was meeting a new client recently, and part of what we discussed was around creating their business identity. Now don't be put off - I'm quite vocal in that I think lots of rubbish is spoken by many a person when it comes to 'business...
Yes, it's true that I buy my coffee from Amazon. But why should you care if I'm a bit weird like this? After all, you probably buy your coffee in the supermarket. And what on earth does this have to do with business strategy? Let me explain. I'm...
It's perfectly natural when we start out in business to share what we're doing with our nearest and dearest - after all, we're really excited about it and thinking about it most of the time. But when you carry on sharing about your business as it...
